Help Center/ Enterprise Management/ User Guide/ Enterprise Center/ FAQs/ Common Issues/ What Can I Do If the Master Account Cannot Associate with a Member Account Whose Type and Enterprise Name Have Not Been Specified?

Updated on 2022-10-26 GMT+08:00

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What Can I Do If the Master Account Cannot Associate with a Member Account Whose Type and Enterprise Name Have Not Been Specified?

Ask the member account to specify the account type and enterprise name, and then associate with the member account. Complete the information of a member account by performing the following procedure:

Go to the Basic Information page.
Click Edit next to Enterprise Name.
Set Account Type to Enterprise, and enter an enterprise name.
Click OK.

Parent topic: Common Issues

Previous topic: What Requirements Must an Account Meet to Function as a Master Account?

Next topic: What Can I Do If the Master Account Cannot Associate with an Individual Member Account?

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