Viewing Notifications

An administrator can view bulletins that have been sent, emails that have been sent and received, notification sending records, and notification drafts.

Prerequisites

To view emails in the inbox, an email message route has been configured on the Configuration Center > Access Configuration > Notification Route page. If no email message route has been configured, configure one by referring to Configuring Message Receiving Routes.
To view Huawei Cloud SMS messages or SMS gateway messages in the inbox, an SMS message route has been configured on the Configuration Center > Access Configuration > Notification Route page. If no SMS message route has been configured, configure one by referring to Configuring Message Receiving Routes.

Procedure

Sign in to the AICC as an administrator and move the pointer over to preview unread messages of the current account.

Figure 1 Notification message preview
- Click Mark All Read to mark preview messages as read.
- Select a notification message to view part of the message content.
- Click a notification message to go to the message viewing page and view the message details.
- Select a notification message and click Mark messages as read to mark the notification message as read.
Verify the new message notification function.

When a new message is received under the current account, a dialog box is displayed in the upper right corner of the page. You can click the message to view the message content.

The new message is displayed for 3 seconds, after which the notification disappears. You can view the message content in the notification center.

The new message notification function is supported only for internal messages and bulletins, and is not supported for other types of messages.

Figure 2 Message notification
Click in the upper right corner. The page for viewing notifications is displayed.

Figure 3 Notification viewing
Select a mailbox and click to view the notification types contained in the mailbox.
- Inbox, containing System Bulletin, Internal Bulletin, Internal Message, Email, and SMS
- Draft, containing Bulletin and Internal Message
- Outbox, containing Bulletin, Internal Message, Email, and SMS
- Callback Record
- Sending Record
Select a notification type and view the corresponding notification list.
- Inbox
  - Enter a notification title and click to search for notifications based on the notification title.
  - Click to refresh notifications of the selected notification type.
  - Click and choose AII, Read, or Unread to filter notifications of the selected notification type based on the notification status.
  - Select multiple notifications, click , and choose Mark messages as read or Delete to operate them in batches. These operations are not supported for emails.
  - Click and choose Delete all read messages to delete notifications in batches. This operation is not supported for emails.
  - Select multiple notifications and click to mark them as read in batches. This operation is supported only for emails.
- Draft Box
  - Enter a notification title and click to search for notifications based on the notification title.
  - Click to refresh notifications of the selected notification type.
  - Select multiple notifications and click to delete them in batches.
- Outbox
  - Enter a notification title and click to search for notifications based on the notification title.
  - Click to refresh notifications of the selected notification type.
  - Click and choose AII, Read, or Unread to filter notifications of the selected notification type based on the notification status.
  - Select multiple notifications and click to delete them in batches.
- Callback Record
  - Select a notification callback time range and click to search for notification callback records. The options are 1 Day, Last 3 days, Last 7 days, and Customization.
  - Set Recipient, Sender, and Callback Status to further filter notification callback records.
- Sending Record
  - Select a notification sending time range and a notification sending state, and click to search for notification sending records. The options are 1 Day, Last 3 days, Last 7 days, and Customization.
  - Set Recipient to further filter notification sending records.
Select a notification and view its details.
- Inbox
  - Click to delete the notification.
  - Click to reply to the notification. This operation is not supported for internal bulletins.
  - Click to maximize the notification.
- Draft Box
  - Click to modify the notification.
  - Click to delete the notification.
  - Click to maximize the notification.
- Outbox
  - Click to delete the notification.
  - Click to maximize the notification.
  - Click the name of an attachment to download the attachment and view its content.
    
    The downloaded data contains personal data. Exercise caution when processing the downloaded data to prevent personal data leakage and abuse.