Help Center/ Elastic Cloud Server/ Troubleshooting/ Self-diagnosis of Faulty GPU-accelerated ECSs/ Self-recovery from Non-hardware Faults/ What Do I Do If I Have Installed the GRID Driver but Have Not Purchased or Configured the License?
Updated on 2025-07-30 GMT+08:00
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What Do I Do If I Have Installed the GRID Driver but Have Not Purchased or Configured the License?

Symptom

The GRID driver has been installed for your graphics processing, but the GPU usage or rendering performance is far from expectation.

For example, the image recognition process is suspended and the GPU performance is poor. The following error information is displayed in the /var/log/messages log. It is confirmed that the license has been purchased but not configured.

Solution

  1. Check whether your application scenario is graphics processing and whether the ECS specifications meet the requirements of graphics processing.
  2. Check whether the GRID driver is installed. Run the nvidia-smi command to check whether the command output is normal.
    • If the command output is normal and the GRID driver version can be queried, the GRID driver has been installed.
  3. Check whether the license has been purchased. If yes, check whether the purchased license has been configured.
    1. If you have not purchased a license, purchase one by referring to Installing a GRID Driver on a GPU-accelerated ECS and then configure it.
    2. If you have purchased a license but have not configured it, configure the license server and license file by referring to Installing a GRID Driver on a GPU-accelerated ECS.