Help Center/ MapReduce Service/ User Guide (Ankara Region)/ Managing Clusters/ Cluster O&M/ Remote O&M/ Sharing Logs
Updated on 2024-11-29 GMT+08:00
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Sharing Logs

If you need technical support personnel to help you with troubleshooting, you can use the log sharing function to provide logs in a specific time to technical support personnel for fault location.

Procedure

  1. Log in to the MRS management console.
  2. In the navigation tree of the MRS management console, choose Clusters > Active Clusters, select a cluster, and click its name to switch to the cluster details page.
  3. In the upper right corner of the displayed page, choose O&M > Share Log to open the Share Log dialog box.
  4. Select the start time and end time in Time Range.

    • Select Time Range based on the suggestions of support personnel.
    • End Date must be later than Start Date. Otherwise, logs cannot be filtered by time.

Parent topic: Remote O&M