Help Center/ Cloud Backup and Recovery/ User Guide (Ankara Region)/ Troubleshooting Cases/ Failed to Cancel Backup Sharing
Updated on 2024-04-19 GMT+08:00
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Failed to Cancel Backup Sharing

Symptom

When you cancel the backup sharing, the system prompts a message indicating that the canceling failed.

Troubleshooting

Possible causes are listed here in order of their probability.

If the fault persists after you have ruled out one cause, move on to the next one.

Figure 1 Troubleshooting
Table 1 Troubleshooting

Possible Cause

Solution

The shared backup was used to create images.

Delete the images and then delete the shared backup. For details, see section "Deleting Images" in the Image Management Service User Guide.

The status of the shared backup failed to be updated.

Try again or contact technical support.
Parent topic: Troubleshooting Cases