Help Center/ KooDrive/ Getting Started/ Using KooDrive
Updated on 2024-10-11 GMT+08:00
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Using KooDrive

After the enterprise organizational structure is complete, administrators and common users can upload, download, and manage files in the individual or team space. This section describes how to create folders and upload and download files. For more functions, see KooDrive User Guide.

Creating Folders

  1. Sign in to the KooDrive service plane.

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Go to the file list page of the individual or team space.

    • File list of the individual space

      In the navigation pane, choose My Space. The file list of your individual space is displayed.

    • File list of the department space

      In the navigation pane, choose Team Space. Teams are displayed in cards. Click a team and to go to the file list page of the team space.

      A system administrator can view all department teams in their enterprise. A department administrator or common user can view only their department team.

  3. Choose New > Folder above the file list. The message "Enter a file name" is displayed in the first line of the file list.
  4. Enter the folder name and click to create the folder.

    • A folder name can contain emojis but cannot contain <>|:"*?/\. It cannot be a period (.) or double periods (..) or exceed 250 characters.
    • Folders of up to 30 levels are supported. You can upload files to a level-30 folder but cannot create sub-folders under it.

Uploading Files

  1. Sign in to the KooDrive service plane.

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Go to the file list page of the individual or team space.

    • File list of the individual space

      In the navigation pane, choose My Space. The file list of your individual space is displayed.

    • File list of the department space

      In the navigation pane, choose Team Space. Teams are displayed in cards. Click a team and to go to the file list page of the team space.

  3. Click Upload on the file list page, select one or more files to be uploaded from the local device, and click Open to upload the files.

    During the upload, displays the number of ongoing or failed upload tasks in the statistical period. You can click the icon to display the window of the upload tasks in the statistical period. Uploading (a/b) is displayed in the upper left corner of the window. b indicates the number of upload tasks created in the statistical period, and a indicates the successful tasks in the statistical period. The window is automatically hidden 3 seconds after all files are uploaded. If the upload is not complete, click or in the upper right corner to hide the window. If you click again, a window is displayed, showing the upload history. If you refresh the page, a message is displayed asking you whether to reload the page. After reloading, the transmission window is cleared.

    During the upload, you can click to pause an upload task or click to cancel it. If an upload task fails, you can click to retry it. To cancel all pending or ongoing upload tasks, click Cancel All in the upper right corner of the window. After the files are uploaded, click to check the destination location of the uploaded files.

    • If an upload task fails, the following message may be displayed in the transmission window:
      • Upload failed
      • File name too long.
      • Insufficient space.
      • Max. 200 GB
      • Network error.
    • If a file with the same name already exists, the system automatically adds an upload time suffix to the name of the file you uploaded.
    • A file name can contain emojis but cannot contain <>|:"*?/\. It cannot be a period (.) or double periods (..) or exceed 250 characters.
    • Folders cannot be uploaded.
    • The size of a single file to be uploaded cannot exceed 200 GB.

Downloading Files

  1. Sign in to the KooDrive service plane.

    Only a HUAWEI ID can be used to log in to the KooDrive service plane.

  2. Go to the file list page of the individual or team space.

    • File list of the individual space

      In the navigation pane, choose My Space. The file list of your individual space is displayed.

    • File list of the department space

      In the navigation pane, choose Team Space. Teams are displayed in cards. Click a team and to go to the file list page of the team space.

  3. Download files.

    • Download a file.

      Click Download in the row of the target file and check the downloaded file in Downloads of the browser.

    • Download files/folders.

      Select the target files/folders and click Download above the list. The message "Batch downloading..." is displayed.

      After the packaging is complete, the message "Batch files are being downloaded. You can view the progress on browser's Downloads." is displayed. You can check the downloaded files/folders in Downloads of the browser.

    • The system packages files/folders to be downloaded in a batch.
    • Up to 700 files/folders with up to 4 GB can be downloaded in a batch.