Updated on 2025-10-29 GMT+08:00

OS Constraints

When purchasing a host, select an OS and glibc version supported by LTS. Unsupported versions will prevent LTS from collecting logs from the host.

Glibc Version Constraints

Before installing ICAgent on a host, ensure that the ICAgent version and glibc version meet the requirements. For details, see Table 1. Failure to meet these requirements will prevent ICAgent from being installed.

Table 1 Glibc version requirements

ICAgent Version

Glibc Version

x86

Arm

7.3.X or earlier

2.12 or later

2.17 or later

7.4.X

2.14 or later

2.28 or later

  1. You are advised to use one of the following methods to verify the host's glibc version before installation:
    • Method 1: Run the following command on the host. In this example, the command output displays glibc version 2.28. (The example version number is for reference only.)
      ldd --version

    • Method 2: Run the following command on the host. In this example, the command output displays glibc version 2.28. (The example version number is for reference only.)
      ls -alh /usr/lib64/ | grep -i libc.so.6

    • Method 3: Run the following command on the host. In this example, the command output displays glibc version 2.28. (The example version number is for reference only.)
      ls -alh /lib64/  | grep -i libc.so.6

  2. If the glibc version of the Linux OS is earlier than the required versions listed in Table 1, perform the following operations:
    1. On the Install ICAgent page of the LTS console, copy the installation command.
      Figure 1 Copying the installation command
    2. Add -agentVersion XXX before set -o history in the installation command. Replace XXX with the latest ICAgent version that supports your node's glibc version, which you can find in the version list.

      For example, your glibc version is 2.12, which is supported by ICAgent 7.3.X. Find the latest version of 7.3.X in the version list and use it to replace XXX. For the version list, see Checking the ICAgent Version.

      set +o history;curl https://icagent-cn-north-4.obs.cn-north-4.myhuaweicloud.com/ICAgent_linux/apm_agent_install.sh > apm_agent_install.sh && REGION=cn-north-4 bash apm_agent_install.sh -ak {input_your_ak} -sk {input_your_sk} -region cn-north-4 -projectid 0f1d63462100f3242f31c00a4a1d35ea -accessip 100.125.12.150 -obsdomain obs.cn-north-4.myhuaweicloud.com -accessdomain lts-access.cn-north-4.myhuaweicloud.com   -aomvpcepurl aom-access.cn-north-4.myhuaweicloud.com -ltsvpcepurl lts-access.cn-north-4.myhuaweicloud.com;-agentVersion XXX set -o history;

OS Constraints

  • For Linux x86_64 hosts, see Table 2.
  • For Linux Arm hosts, LTS supports CentOS 7.4 and later versions, and all versions for other OSs listed in Table 2.
  • For Windows hosts, see Table 3.
Table 2 Supported OSs and versions (Linux)

OS

Version

SUSE

  • SUSE Enterprise 11 SP4 64-bit
  • SUSE Enterprise 12 SP1 64-bit
  • SUSE Enterprise 12 SP2 64-bit
  • SUSE Enterprise 12 SP3 64-bit

openSUSE

  • 13.2 64-bit
  • 42.2 64-bit
  • 15.0 64-bit (does not currently support syslog log collection)

EulerOS

  • 2.2 64-bit (EOS reached, future support unavailable)
  • 2.3 64-bit (EOS reached, future support unavailable)
  • 2.5 64-bit
  • 2.9 64-bit
  • 2.10 64-bit

CentOS

  • 6.3 64-bit
  • 6.5 64-bit
  • 6.8 64-bit
  • 6.9 64-bit
  • 6.10 64-bit
  • 7.1 64-bit
  • 7.2 64-bit
  • 7.3 64-bit
  • 7.4 64-bit
  • 7.5 64-bit
  • 7.6 64-bit
  • 7.7 64-bit
  • 7.8 64-bit
  • 7.9 64-bit
  • 8.0 64-bit
  • 8.1 64-bit
  • 8.2 64-bit

Ubuntu

  • 14.04 server 64-bit
  • 16.04 server 64-bit
  • 18.04 server 64-bit
  • 24.04 server 64-bit

Fedora

  • 24 64-bit
  • 25 64-bit
  • 29 64-bit

Debian

  • 7.5.0 32-bit
  • 7.5.0 64-bit
  • 8.2.0 64-bit
  • 8.8.0 64-bit
  • 9.0.0 64-bit
  • 11.1.0 64-bit
  • 12.0.0 64-bit
Table 3 Supported OSs and versions (Windows)

OS

Version

Windows (64-bit)

Windows Server 2019

Windows Server 2016 R2 Datacenter

Windows Server 2016 R2 Standard

Windows Server 2016 Datacenter English

Windows Server 2016 R2 Standard English

Windows Server 2012 R2 Datacenter

Windows Server 2012 R2 Standard

Windows Server 2012 Datacenter English

Windows Server 2012 R2 Standard English

Windows Server 2008 R2 Enterprise

Windows Server 2008 R2 Standard

Windows Server 2008 Enterprise English

Windows Server 2008 R2 Standard English

Windows Server 2022