Updated on 2023-11-29 GMT+08:00

Auto Renewal

Auto-renewal is easier and prevents ROMA Connect instances from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date and billing cycle are calculated based on the expiration date of the gateway.
  • The auto-renewal duration is customized by you. For example, if you select 3-month renewal duration, your instance is automatically renewed for three months before each expiration.
  • Auto-renewal can be enabled anytime before a ROMA Connect instance expires. The system attempts to automatically renew the instance at 03:00 seven days before it expires. If the fee deduction fails, there will be one attempt at 03:00 every day until the instance expires or the renewal is successful.
  • After auto-renewal is enabled, you can still manually renew your instance. After a manual renewal is complete, auto-renewal is still valid, and fees start to be deducted seven days before the new subscription expires.
  • Fees are deducted seven days before your subscription expires. You can change this deduction date as required.

Learn about Auto-Renewal Rules before enabling auto-renewal.

Prerequisites

Your yearly/monthly instance has not expired.

Enabling Auto-Renewal on the Renewals Page

  1. Go to the Billing > Renewal page.
  2. Customize search criteria. For example, set Service Type to ROMA Connect.
    • For resources on the Manual Renewals, Auto Renewals, and Renewals Canceled pages, you can set the billing mode to change to pay-per-use upon expiration.
    • On the Pay-per-Use After Expiration tab, you can view the resources whose billing mode will change to pay-per-use upon expiration.
  3. Enable auto-renewal for yearly/monthly resources.
    • Separate auto-renewal: Choose More > Enable Auto-Renew in the Operation column of the desired ROMA Connect instance.
    • Batch auto-renewal: Select the desired ROMA Connect instances and click Enable Auto-Renew above the list.
  4. Select a renewal period, specify the desired auto-renewal times, and click Pay.