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Automatically Renewing a Package
Updated on 2025-04-22 GMT+08:00
Automatically Renewing a Package
Auto-renewal can avoid extra costs incurred because you forget to manually renew the packages. The auto-renewal rules are as follows:
- The first auto-renewal date is based on the expiration date and the billing cycle.
- The auto-renewal period of a renewed package is subject to the effective period of the original package.
- You can enable auto-renewal at any time before a package expires. The system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiration date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires.
- After auto-renewal is enabled, you can still renew the package manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and the renewal cost will be deducted from your account seven days before the new expiry date.
- By default, the renewal cost is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.
For more information about auto-renewal rules, see Auto-Renewal Rules.
Prerequisites
The package to be renewed has not expired.
Enabling Auto-Renewal on the Renewals Page
- Go to Billing Center. In the navigation pane, choose Orders > Renewals.
- Create custom search criteria.
- On the Auto Renewals tab, you can view the resources for which auto-renewal has been enabled.
- You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.
Figure 1 Renewals - Enable auto-renewal.
- Enabling auto-renewal for a single resource: Select the resource for which you want to enable auto-renewal and choose More > Enable Auto-Renew in the Operation column.
Figure 2 Enabling auto-renewal for a single resource
- Enabling auto-renewal for multiple resources at a time: Select the resources for which you want to enable auto-renewal and click Enable Auto-Renewal above the list. A maximum of 100 resources can be renewed at a time. Only packages with the same effective period can be set at the same time.
Figure 3 Enabling auto-renewal for multiple resources
- Enabling auto-renewal for a single resource: Select the resource for which you want to enable auto-renewal and choose More > Enable Auto-Renew in the Operation column.
- Set the number of auto-renewals as required and click OK.
Figure 4 Enabling auto-renewal
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