Help Center/ Cloud Bastion Host/ Billing/ Renewing Your Subscription/ Auto-renewing CBH
Updated on 2024-05-23 GMT+08:00
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Auto-renewing CBH

Auto-renewal can prevent CBH resources from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when the CBH expires and the billing cycle.
  • The auto-renewal period of a CBH instance depends on the subscription term you selected. For example, if the subscription term is 3 months, your CBH subscription is automatically renewed for three months every time before expiration.
  • You can enable auto-renewal anytime before a CBH expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired.
  • After auto-renewal is enabled, you can manually renew your CBH instances. After a manual renewal is complete, auto-renewal is still valid, and the renewal fee will be deducted from your account seven days before the new expiry date.
  • By default, the system automatically deducts fees from your account 7 days before your instance expires. You can change the renewal payment date if needed, for example, 6 days or 5 days before the instance expires.

Prerequisites

The yearly/monthly CBH is not expired.

Enabling Auto-Renewal on the CBH Purchase Page

You can enable auto-renewal on the CBH purchase page, as shown in Figure 1.

Figure 1 Enabling auto-renewal

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the management console.
  2. Hover over Billing & Costs in the upper part of the console and choose Renewal from the drop-down list.

    Go to the Renewals page.

  3. Select the search criteria.

    • On the Auto Renewals page, you can view the resources for which auto-renewal has been enabled.
    • You can enable auto-renewal for resources on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages.
    Figure 2 Renewals

  4. Enable auto-renewal for yearly/monthly resources.

    • Separate auto-renewal: Choose More > Enable Auto-Renew in the Operation column for the desired CBH instance.
      Figure 3 Enabling auto-renewal for a single resource
    • Batch auto-renewal: Select the desired CBH instances and click Enable Auto-Renew above the list.
      Figure 4 Enabling auto-renewal for multiple resources

  5. Select a renewal period, specify the auto-renewal times, and click OK.

    Figure 5 Enabling Auto-Renewal