Synthesis Task Failure with an Error Message Indicating Task Execution Failure

Symptom

The synthesis task failed. The error message "Failed to execute the task. For details, see the running log." is displayed.

Troubleshooting Suggestion

Click the task ID, choose Log Management > Run Logs, and check the run logs. Common errors and troubleshooting methods are listed as follows:

1. Models cannot generate the required instruction content.

   

   Error cause: The model cannot generate the content required by the instruction based on the dataset.

   Solution: Check if the instruction matches the dataset. If not, change the dataset or instruction and try again. If yes, change the model and try again.

2. Character length exceeds the upper limit of the model. The error message"This model's maximum input ids length cannot be greater than 16383, the input ids length is 31248" is displayed.

   

   Error cause: The token length of the input is greater than the maximum input token length supported by the model. As a result, the synthesis fails.

   Solution: Split the text into pieces of text data whose length is less than the maximum token length of the model, and execute the synthesis task again.

3. The flow control upper limit of the preset model is reached.

   

   Error cause: The preset model has a daily usage limit. If the upper limit is exceeded, the model will be unavailable.

   Solution: Purchase inference units and deploy a model service. Such models can be used without the flow control.

4. Content moderation is enabled for the model.

   

   Error cause: Content moderation is enabled for the model, and the model does not respond to sensitive content.

   Solution: Disable content moderation when deploying the model.