Help Center/ Server Migration Service/ User Guide (Kuala Lumpur Region)/ FAQs/ OS Compatibility and Migration Restrictions/ How Do I Resolve Error "Incompatible file system of the source server"?
Updated on 2024-03-15 GMT+08:00
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How Do I Resolve Error "Incompatible file system of the source server"?

Symptom

After the migration feasibility check is complete, you receive error message "SMS.6509 Incompatible file system of the source server."

Possible Causes

There are unsupported file systems on the source server.

Solution

Currently, SMS supports Ext2, Ext3, Ext4, XFS, VFAT, and Btrfs files systems for Linux.

For unsupported file systems such as ReiserFS, you can copy files to other file systems, uninstall the unsupported file systems, and then perform the migration.

If this is not possible on the source server, you can:

  • Use IMS to create a system disk image for the source server from an external image file and use the image to create a server on the cloud platform.
  • Use a public image on IMS to create a target server and deploy your applications on the target server.