What Do I Do If the Message "Installation package has a problem. Continue to install it?" Is Displayed During the PC Client Upgrade?

Symptom: The message "Installation package has a problem. Continue to install it?" is displayed when you upgrade the Huawei Cloud Meeting PC client after receiving an upgrade notification.

Solution

1. If your OS has not been patched for a long time, update security patches before running Huawei Cloud Meeting.
2. If you connect to an untrusted network, for example, an unknown public network, you may be hijacked. Connect to a trusted network and upgrade the client.
3. If your OS is Windows 7 or Windows 10 that has not been upgraded to the latest version or patched, and you do not want to upgrade the OS, or your OS is Windows 10 or Windows 11 of the latest version and has security patches installed, perform the following steps to check whether the client installation package is reliable:
   1. Go to the %appdata %\HuaweiMeeting\update directory, right-click the upgrade package (.exe file), and choose Properties from the shortcut menu.

   2. If the values of Issued to, Issued by, and validity period in the displayed certificate information is the same as those shown in the preceding figure, the upgrade package is reliable. If they are inconsistent, click Cancel to stop the upgrade.
4. If the certificate information is inconsistent, download the latest client installation package from the Huawei Cloud Meeting website.