Help Center/ Meeting/ FAQs/ Meeting Operation Problems/ Why Can't I Receive a Call on My Mobile Phone When Someone Adds Me to the Meeting?
Updated on 2024-01-23 GMT+08:00
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Why Can't I Receive a Call on My Mobile Phone When Someone Adds Me to the Meeting?

Possible causes and solutions are as follows:

  • You have not logged in to the Huawei Cloud Meeting client. In this case, log in to the client.
  • You network connection is abnormal. In this case, connect to a normal network or use your mobile network.
If the fault persists, provide feedback on the client.
  • Desktop client: Click your profile picture in the upper left corner of the home screen and choose Help and feedback > Feedback. In the displayed dialog box, fill in the question, select the log type, and click Submit.
  • Mobile app: Touch Me > Feedback, fill in the question, enable Upload logs, and touch Submit.