Help Center/ Identity and Access Management_Identity and Access Management (New Edition)/ FAQs/ Account Management/ What Can I Do If the Account Root User Does Not Have Permissions?

Updated on 2025-11-06 GMT+08:00

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What Can I Do If the Account Root User Does Not Have Permissions?

Symptom

The account root user cannot access Huawei Cloud console or APIs, with a message indicating insufficient permissions.

Possible Causes

Your account may be a member of an organization and the organization administrator may have set service control policies (SCPs) to restrict access permissions of your account root user.

Solutions

Go to the Organizations console to check the SCPs attached to your account, and contact the organization administrator to modify the SCPs or detach them.

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Parent topic: Account Management

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