Updated on 2026-06-24 GMT+08:00
Can I Unsubscribe from a Resource Package?
Cloud service resource packages can be unsubscribed.
- You can set the effective time for a newly purchased resource package. A full refund is available if the package has not taken effect, and cash coupons will be returned.
- A full refund is available if packages have not been used within five days after purchase, and cash coupons will be returned.
- If you unsubscribe from a package that has been in use for more than five days, expenditures will be calculated based on the usage duration or volume, depending on how the package is used and the reset period. In this case, a handling fee will apply, and cash coupons will not be returned. For details, see Instructions.
- A full refund is available for packages in the renewal period that has not taken effect, and cash coupons will be returned.
KooGallery resource packages cannot be unsubscribed.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot