Help Center/ Billing Center/ FAQs/ Resources/ When Can a Frozen Resource Be Unfrozen?
Updated on 2025-07-25 GMT+08:00

When Can a Frozen Resource Be Unfrozen?

If a yearly/monthly resource is not renewed in time or a pay-per-use resource is not paid due to insufficient balance, the resource will be frozen. Only after it is renewed or paid, it can be unfrozen and used again.

To unfreeze a cloud service that is frozen due to regulation violation regulations or public security reasons, submit a service ticket.