Help Center/ Application Operations Management/ FAQs (2.0)/ O&M Management (Retiring)/ What Can I Do If "agent not found" Is Displayed?

Updated on 2024-04-11 GMT+08:00

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What Can I Do If "agent not found" Is Displayed?

Symptom

Message "agent not found" is displayed when I execute a script on an ECS.

Possible Causes

The UniAgent is not properly installed.
The UniAgent is not in the Running state.

Solution

Check the UniAgent status and perform operations by following the instructions below:

Error: The UniAgent is not working. Contact technical support.
Installing: The UniAgent is being installed. The installation takes about 1 minute to complete.
Installation failed: The UniAgent fails to be installed. Install it again.
Not installed: The UniAgent has not been installed. Install it by referring to Installing a UniAgent.

After the UniAgent status changes to Running, execute the script on the ECS again.

Parent topic: O&M Management (Retiring)

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