Help Center/ MapReduce Service/ Component Operation Guide (LTS) (Paris Region)/ Using Spark2x/ Common Issues About Spark2x/ "This page can't be displayed" Is Displayed When Internet Explorer Fails to Access the Native Spark2x UI
Updated on 2022-12-14 GMT+08:00

"This page can't be displayed" Is Displayed When Internet Explorer Fails to Access the Native Spark2x UI

Question

Occasionally, Internet Explorer 9, Explorer 10, or Explorer 11 fails to access the native Spark2x UI.

Symptom

Internet Explorer 9, Explorer 10, or Explorer 11 fails to access the native Spark UI, as shown in the following figure.

Cause

Some Internet Explorer 9, Explorer 10, or Explorer 11versions fail to handle SSL handshake issues, causing access failure.

Solution

Google Chrome 71 and later versions and Firefox browsers 62 and later versions are recommended.