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- Service Overview
- Billing
- Getting Started
-
User Guide
- Overview
- Permissions Management
- Environment Management
- Application Management
- Component Management
- Instance Management
- Component Configurations
- Component O&M
- System Settings
- Key Operations Recorded by CTS
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Best Practices
- CAE Best Practices
- Using CAE to Host Nginx Static File Servers
- Interconnecting GitLab with Jenkins for Automatic Build and Deployment on CAE
- Deploying Components Based on the Dependency Sequence Using the Jenkins Pipeline
- Deploying Spring Cloud Applications to CAE to Automatically Connect to the Nacos Engine
- Graceful Startup of a Spring Cloud Application
- Health Check
- Lifecycle Management
- Sending Event Alarms to WeCom
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Connecting to the CodeArts Pipeline to Automatically Upgrade CAE Components
- Overview
- Upgrading a CAE Component After Uploading a Software Package Built Using the Pipeline to a CodeArts Release Repo
- Upgrading a CAE Component After Uploading a Software Package Built Using the Pipeline to the OBS Bucket
- Upgrading a CAE Component After Uploading an Image Built Using the Pipeline to the SWR Image Repository
- Configuring PromQL to Implement Custom Auto Scaling
- Configuring the Interconnection Between CAE and DEW to Help Applications Obtain Encrypted Secrets from DEW
- Deploying ASP.NET Core Applications to CAE
- Connecting the Network Through Enterprise Routes
- API Reference
-
FAQs
- Component Management FAQs
- Environment Management
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Component Configuration FAQs
- Is Manual Scaling Still Effective When a Scaling Policy Is Configured?
- Can Components Be Scaled Without a Scaling Policy?
- Why Is My Instance Abnormal After Cloud Storage Is Configured?
- What Do I Do If a Component Becomes Not Ready?
- How Does CAE Support Dark Launch?
- How Do I Provide Prometheus Metrics for a Java Application?
- System Configuration FAQs
- Service Resources FAQs
- General Reference
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Freezing, Releasing, and Deleting CAE Resources
Why Were My CAE Resources Released?
If your subscriptions have expired but not renewed, or if your account is in arrears, the grace period starts. If you do not renew your subscriptions or pay the arrears after the grace period expires, the resources enter a retention period, during which the resources are not available. If you do not renew your subscriptions or pay the arrears after the retention period expires, your data will be deleted and your resources will be released.
Why Were My CAE Resources Frozen?
Resources can be frozen due to arrears, violations, or public security issues.
What Do I Do If My Resources Are Frozen?
- Resources frozen due to arrears can be renewed, released, or deleted. Renew them or top up your account to unfreeze and restore them.
- Resources frozen due to violations can be renewed, released, or deleted.
- Resources frozen due to public security issues can be renewed but cannot be released or deleted.
What Impact Does Resource Freezing, Unfreezing or Release Have on My Resources?
- When resources are frozen, you can neither create new resources nor operate existing ones, such as modifying component configurations and upgrading components.
- After resource are unfrozen, you can operate them. However, you need to check whether services are running properly.
- After resources are released, data stored in the resources will be deleted and cannot be retrieved.
Can Released Resources Be Restored?
No. The instances have been deleted and cannot be restored.
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