Logs and Troubleshooting

If an error occurs during backup or restoration, the error information will be displayed in SAP HANA Studio or SAP HANA Cockpit. Therefore, you need to check whether the error information exists in the SAP HANA Studio or SAP HANA Cockpit. The error information may be displayed in the backup.log and backint.log files provided by SAP HANA. When the multi-tenant database is used, you must specify the database name.

If an error occurs, view the following logs:

• SAP HANA backup.log: contains information about operations such as SAP HANA backup and restoration.
• SAP HANA backint.log: contains the information about operations to Backint Agent and other external backup tools.
• Backint Agent log file: contains Backint Agent operation events. Backint Agent log files are stored in /var/log/huawei/backint/. The default log level is INFO. DEBUG is used only for troubleshooting after a fault occurs.