Help Center/ Application Performance Management/ FAQs（2.0）/ JavaAgent Connection FAQs/ What Can I Do If the APM Agent Fails to Be Connected and "sk not match" Is Displayed?
Updated on 2026-07-29 GMT+08:00
What Can I Do If the APM Agent Fails to Be Connected and "sk not match" Is Displayed?
Cause 1: The SK is incorrect.
Solution: Ensure that the SK in the apm.config file is the same as that on the page.
Cause 2: The SK has been encrypted, but the decryption fails.
Solution: Place the decryption package in the apm-javaagent/ext directory and try again. For details, see Access Keys.
Parent topic: JavaAgent Connection FAQs
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot
