Updated on 2024-10-28 GMT+08:00

Error Codes

If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.

Status Code

Error Codes

Error Message

Description

Solution

400

LTS.0009

Failed to validate the request body.

Parameter verification failed.

Modify request parameters based on the returned error information and try again.

400

LTS.0010

The system encountered an internal error

An internal error occurred

An internal error occurred in LTS. Contact technical support.

400

LTS.0201

The log group is not existed

Failed to create the log stream because the associated log group does not exist.

Check whether the ID of the log group is correct.

400

LTS.0208

Log stream is associated by transfer

The log stream does not exist.

Check whether the log stream to be deleted exists.

400

LTS.0301

'*' and '?' not allowed as first character

Asterisks (*) and question marks (?) are placed in the middle or at the end of a keyword.

Check the keywords field based on the error information.

400

LTS.2001

Failed to create alarm rule

Creation error.

Check whether the project ID is correct.

400

LTS.2002

Failed to delete alarm rule

Deletion error.

Check whether the database or network connection is normal.

400

LTS.2003

Failed to update alarm rule

Modification error.

Abnormal connection to the database. Check the database instance status.

400

LTS.2004

The size of alarm rule has exceed the limit: 200

The number of alarm rules cannot exceed 200.

Delete existing alarm rules that are no longer used.

400

LTS.2005

The parameter is incorrect

Incorrect parameter.

Correct the parameter based on the returned error information.

400

LTS.2006

Alarm rule name has already exist

The alarm rule name already exists.

Use another alarm rule name.

400

LTS.2007

Alarm rule not exist

The alarm rule does not exist.

Check whether the alarm rule exists.

400

LTS.2008

Find Alarm rule failed

Failed to query the alarm rule.

Check whether the database or network connection is normal.

400

LTS.2009

User must have SMN service authority

You must have the permissions on SMN.

Acquire the permissions on SMN.

400

LTS.2010

Topics cannot be empty

The SMN topic cannot be empty.

Check whether the SMN topic is empty.

400

LTS.2011

Alarm rule invalid query frequency or invalid cron expression

Invalid query frequency or cron expression.

Check the query frequency or cron expression.

400

LTS.2012

The query time range cannot be larger than 1 hour when the query frequency is less than every 5 minutes.

The query time range cannot be larger than 1 hour when the query frequency is less than every 5 minutes.

Check the query time range and query frequency.

400

LTS.2013

Send Subject Error

Incorrect SMN topic.

Correct the topic based on the error information.

403

LTS.0011

Invalid projectId

Invalid project ID.

Ensure that the project ID in the URL is the same as that in the token.

500

LTS.0107

Current user does not have the permission to operate this group

Failed to update the log group.

Abnormal connection to the database. Check the database instance status.

400

LTS.0007

The request body format must be json.

The request body is not in JSON format.

Modify the request body to the JSON format and try again.

400

LTS.0101

Failed to create log group, the group name has been existed

Failed to create the log group because a log group with the same name already exists.

Check the log group name.

400

LTS.0104

LTS.0104Failed to create log group, the number of log groups exceeds the quota

Failed to create the log group because the maximum number of log groups allowed has been reached.

Check whether the number of log groups has reached the quota (100 by default).

400

LTS.0105

Log group is associated by transfer

Failed to delete the log group because the log group has been associated with log transfer tasks.

Delete the associated log transfer tasks first.

400

LTS.0106

The log group TTL day must be integer and between 1 and 30

The log retention duration must be set from 1 to 30 days.

Change the log retention duration to a value ranging from 1 to 30.

400

LTS.0205

The log stream name has been existed

Failed to create the log stream because a log stream with the same name already exists.

Check the log stream name.

400

LTS.0206

Failed to create log stream, the number of Log streams exceeds the quota

Failed to create the log stream because the maximum number of log streams allowed has been reached.

Check whether the number of log streams in the log group has reached the quota (100 by default).

400

LTS.0207

Log stream is associated by transfer

Failed to delete the log stream because the log stream has been associated with log transfer tasks.

Check whether the log stream is associated with a log transfer task. A log stream associated with a log transfer task cannot be deleted.

400

LTS.0416

obs bucket does not exist

The OBS bucket does not exist.

Create an OBS bucket first.

400

LTS.0701

end_time must be superior to start_time, and line_num must be between them if it's provided

The values of time parameters must meet the following requirements: start_time < line_num < end_time

Modify the parameter values to meet the requirements.

400

LTS.1901

field is not in the list

A parameter is not in the specified list.

Modify the parameter based on the description in error_msg.

400

LTS.1902

name is invalid

A parameter is not in the specified list.

Modify the parameter based on the description in error_msg.

400

LTS.1903

limit must be between lower boundary and upper boundary

The value of limit is not in the range allowed.

Set limit to a value ranging from 1 to 5000.

401

LTS.0001

Invalid projectId

Invalid project ID.

Ensure that the project ID in the URI is the same as that in the token.

401

LTS.0003

Incorrect IAM authentication information: decrypt token fail

Invalid token.

Obtain a token again.

401

LTS.0023

Current user is suspended or restricted or unverified.

Your account has not completed the real-name authentication, or has been frozen or restricted.

Ensure that your account has completed the real-name authentication, and is not in arrears or frozen.

403

LTS.0018

Current user does not have the permission to operate obs

You do not have the permissions required to perform operations on the OBS bucket.

You do not have the permissions required to perform operations on the OBS bucket.

500

LTS.0010

Internal Server Error

Internal server error.

An internal error occurred in LTS. Contact technical support.

500

LTS.0102

Failed to create log group.

Failed to create the log group.

Check whether the project ID is correct and whether the log group name meets the requirements.

500

LTS.0103

Failed to delete log group

Failed to delete the log group.

Check whether the database or network connection is normal.

500

LTS.0202

Failed to create log stream

Failed to create the log stream.

Check whether the project ID and group ID are correct and whether the log stream name meets the requirements.

500

LTS.0203

Failed to delete log stream

Failed to delete the log stream.

Check whether the database or network connection is normal.