Error Codes
If an error code starting with APIGW is returned after you call an API, rectify the fault by referring to the instructions provided in API Gateway Error Codes.
Status Code |
Error Code |
Error Message |
Description |
Handling |
---|---|---|---|---|
400 |
KOS.00010001 |
Invalid JSON format. |
Invalid JSON format. |
Modify the parameters based on the displayed information. |
400 |
KOS.00010002 |
Invalid request parameters. |
Invalid request parameters. |
Modify the parameters based on the displayed information. |
400 |
KOS.00010003 |
Empty request parameters. |
Empty request parameters. |
Modify the parameters based on the displayed information. |
400 |
KOS.00010004 |
URL parameter parsing error. |
Failed to parse some of the URL parameters. |
Modify the parameters based on the displayed information. |
400 |
KOS.00010005 |
Invalid URL. |
Invalid URL. |
Modify the URL. |
400 |
KOS.00010006 |
Invalid parameter type. |
Invalid parameter type. |
Modify the parameters based on the displayed information. |
400 |
KOS.00020001 |
Elasticsearch query exception. |
Elasticsearch query exception. |
Check the Elasticsearch node status. |
400 |
KOS.00020002 |
Elasticsearch index creation failure. |
Elasticsearch index creation failure. |
Check the Elasticsearch node status. |
400 |
KOS.00020003 |
Elasticsearch update error. |
Elasticsearch update error. |
Check the Elasticsearch node status. |
400 |
KOS.00020004 |
Elasticsearch index deletion error. |
Elasticsearch index deletion error. |
Check the Elasticsearch node status. |
400 |
KOS.00020005 |
Elasticsearch batch deletion error. |
Elasticsearch batch deletion error. |
Check the Elasticsearch index status. |
400 |
KOS.00020006 |
Elasticsearch index deletion error. |
Elasticsearch index deletion error. |
Check the Elasticsearch index status. |
400 |
KOS.00020007 |
Elasticsearch batch index creation error. |
Elasticsearch batch index creation error. |
Check the Elasticsearch node status. |
400 |
KOS.00020008 |
Elasticsearch document deletion error. |
Elasticsearch document deletion error. |
Check the Elasticsearch node status. |
400 |
KOS.00020009 |
Elasticsearch document update error. |
Elasticsearch document update error. |
Check the Elasticsearch node status. |
400 |
KOS.00020010 |
Elasticsearch batch operation error. |
Elasticsearch batch operation error. |
Check the Elasticsearch node status. |
400 |
KOS.00020011 |
Failed to connect to Elasticsearch. |
Failed to connect to Elasticsearch. |
Check the Elasticsearch node status. |
400 |
kos.00020013 |
Elasticsearch index configuration update error. |
Elasticsearch index configuration update error. |
Check the Elasticsearch node status. |
400 |
KOS.00040001 |
Failed to call the Pangu NLP model. |
Failed to call the Pangu NLP model. |
The model status is abnormal. Please contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00040002 |
Failed to call the multi-turn query rewriting service. |
Failed to call the multi-turn query rewriting service. |
The model status is abnormal. Please contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00040003 |
Failed to call the document parsing service. |
Failed to call the document parsing service. |
The document parsing service is unavailable. Please contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
kos.00050003 |
Failed to write document information to the database. |
Failed to write document information to the database. |
The database is abnormal. Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
kos.00050004 |
Failed to upload data to OBS. |
Failed to upload data to OBS. |
The OBS service is abnormal. Please contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
kos.00050005 |
JSON processing error. |
JSON processing error. |
Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00050006 |
Files that are being processed cannot be deleted. |
Files that are being processed cannot be deleted. |
Try again later. |
400 |
kos.00060001 |
Empty database query result. |
Empty database query result. |
Empty database query result. |
400 |
kos.00060002 |
Database operation failed. |
Database operation failed. |
The database is abnormal. Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
kos.00060003 |
Update database failed. |
Failed to update the database. |
The database is abnormal. Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
kos.00060004 |
The requested resource does not exist. |
The requested resource did not exist. |
Resources not found. |
400 |
kos.00060005 |
Model unavailable |
The model is unavailable. |
Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00070004 |
Failed to download the JSON file. |
Failed to download the JSON file. |
Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00070005 |
Failed to write to the JSON file. |
Failed to write to the JSON file. |
Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00080001 |
A knowledge base with the same name already exists. |
A knowledge base with the same name already exists. |
A knowledge base with the same name already exists. |
400 |
KOS.00080002 |
The knowledge base cannot be enabled when it is empty. |
The knowledge base cannot be enabled when it is empty. |
The knowledge base is empty. |
400 |
KOS.00080003 |
This operation is not allowed when the knowledge base is disabled. |
This operation is not allowed when the knowledge base is disabled. |
The knowledge base is disabled. |
400 |
KOS.00080004 |
Chat expired |
The chat has expired. |
Start a new chat. |
400 |
KOS.00080005 |
Failed to update the knowledge base. |
Failed to update the knowledge base. |
Check the service log to troubleshoot. |
400 |
KOS.00090001 |
Internal error |
Internal error. |
Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
400 |
KOS.00100002 |
Insufficient permission. |
Insufficient permission. |
Contact technical support. Log in to the Huawei Cloud official website. Click Contact Us in the upper right corner to provide a feedback. Technical support will help you quickly diagnose and solve the problem. |
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