What Should I Do If I Fail to Upgrade to HUAWEI ID?

Check the following possible causes:

1. A Huawei Cloud account and HUAWEI ID already registered using the same mobile number or email address, but the ID not yet used to enable Huawei Cloud services:

   Log out of your Huawei Cloud account, log in again using your HUAWEI ID, and associate the ID with the account.

2. Multiple Huawei Cloud accounts and a HUAWEI ID registered, and the ID already associated with one of these Huawei Cloud accounts:

   The remaining Huawei Cloud accounts cannot be associated with this HUAWEI ID. Ignore the upgrade notice during login.

3. A Huawei Cloud account and HUAWEI ID already registered in different countries or regions using the same mobile number or email address:

   Ignore the upgrade notice during login.

4. Existing HUAWEI ID frozen:

   Unfreeze it and try again.