Help Center/ My Account/ FAQs/ Basic Information (for HUAWEI ID)/ Login/ Why Was I Prompted that My Account Information Does Not Exist When Resetting the Password?

Updated on 2024-06-24 GMT+08:00

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Why Was I Prompted that My Account Information Does Not Exist When Resetting the Password?

Check whether you are using a Huawei Cloud account or an IAM user account and not a HUAWEI ID. If yes, click Reset Huawei Cloud account password and reset the password.

Parent topic: Login

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