Updated on 2023-06-16 GMT+08:00

How Do I Reset a VPN Connection?

  • Disable the VPN connection on the on-premises device. After the status of the VPN connection on the cloud changes to Not connected, enable the VPN connection on the on-premises device.
  • Change the remote gateway IP address of the VPN connection on the cloud to any other IP address. After the status of the connection in the on-premises data center changes to inactive, change the remote gateway IP address on the cloud to the previous IP address.