Help Center/ Video On Demand/ FAQs/ Upload/ Why Can't I Find My Video on the Console After a Video Has Been Uploaded?

Updated on 2024-12-27 GMT+08:00

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Why Can't I Find My Video on the Console After a Video Has Been Uploaded?

Possible causes are as follows:

If you did not view the video in the region where the video has been uploaded to, locate the fault by performing the following operations:
Log in to the VOD console and check the region where the video has been uploaded to.
If the media file is uploaded using an API, call the Confirming Media Upload API to confirm that the media file has been uploaded.

If the problem persists, submit a service ticket for technical support.

Parent topic: Upload

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