Help Center/ Video On Demand/ FAQs/ Media Processing/ Why Can't I View All Uploaded Video Files on the Snapshots Page?

Updated on 2022-10-24 GMT+08:00

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Why Can't I View All Uploaded Video Files on the Snapshots Page?

The Snapshots page displays only video files that support snapshot capturing, that is, videos in FLV, MP4, TS, MOV, MXF, MPG, WMV, AVI, M4V, F4V, and MPEG formats. To view all audio and video files, go to the Audio and Video Management page.

Parent topic: Media Processing

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