Updated on 2026-09-09 GMT+08:00

Viewing Failure Information

Scenario

If a VPN gateway fails to be created or upgraded, you can view the failure cause.

Procedure

  1. Log in to the management console.
  2. Click in the upper left corner and select the desired region and project.
  3. Click in the upper left corner, and choose Networking > Virtual Private Network.
  4. In the navigation pane on the left, choose Virtual Private Network > Enterprise – VPN Gateways.
  5. On the S2C VPN Gateways page, click Failure records in the upper right corner to view the failure cause.
    Table 1 Common failure causes

    Category

    No.

    Error Information

    VPN gateway creation failure

    1

    Internal error.

    2

    Failed to create underlying resources. Try again later.

    3

    No IAM permission: {{0}}.

    4

    Tag {{0}} is not supported by EIP.

    5

    Failed to create the VPC subnet. Try again later.

    6

    No available EIP.

    Gateway upgrade failure

    1

    Configuration delivery timed out.

    2

    Failed to create a worker.

    3

    Failed to create an NGP gateway instance.

    4

    Failed to attach the network interface.

    5

    Failed to detach the network interface.