Updated on 2024-10-31 GMT+08:00

Suspended Due to Data Use-up

  • Once at the plan data threshold, a card will be suspended and resumed in the next month. Any remaining data of the current month will not be rolled over to the next month.
  • If the plan quota of a pooled card is used up, the card may not be suspended. When the used data exceeds the total data of the cards in the pool, all cards are automatically suspended. Any remaining data for the forward data pool of the current month will not be rolled over to the next month.
  • If the bound SIM cards are suspended due to data use-up, devices can recover connection directly after add-on subscription or quota restoration. If some devices cannot connect to the Internet, restart the devices.