Help Center/ Cloud Server Backup Service/ User Guide/ Processing Failed Jobs
Updated on 2022-02-22 GMT+08:00
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Processing Failed Jobs

This section introduces how to handle a failed job.

Prerequisites

At least one failed job exists.

Context

  • After a backup job fails, a backup whose Status is Error is generated, and a message is displayed on the Backup Jobs tab page of Job Status. Click the question mark next to the message to view details.
  • After a restoration job fails, a message is displayed on the Restoration Jobs tab page of Job Status. Click next to the message to view details.

Procedure

  1. Log in to the CSBS management console.

    1. Log in to the management console.
    2. Under Storage > Cloud Server Backup Service.

  2. Click the Backups tab and then click next to Job Status.
  3. On the Backup Jobs tab page, view the cause of the failed job.
  4. On the Restoration Jobs tab page, view the cause of the failed job.
  5. Optional: Click Delete in the row of the failed job to delete the job. Alternatively, click Delete All in the upper left corner to delete all failed jobs.