A Message Is Displayed Indicating that the Certificate Chain Is Incomplete When You Add a Certificate
Cause Analysis
Generally, a certificate file issued by an intermediate agency contains multiple certificates, for example, a server certificate and a certificate chain in PEM format. This message may be generated when not all of the certificates are combined to form a complete certificate.
Solution
Combine all certificates to form a complete certificate and then fill it in. A server certificate must be placed before the certificate chain in a complete certificate file. The following shows the procedure:
- Use Notepad to open all PEM certificate files.
- Paste the server certificate before the certificate chain.
Pay attention to the instructions that come with the certificates. The general rules are as follows:
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