Help Center/ Cloud Backup and Recovery/ Troubleshooting/ File Backup Failed Due to Inconsistent Time Between Backup Client and UTC Time
Updated on 2024-07-24 GMT+08:00

File Backup Failed Due to Inconsistent Time Between Backup Client and UTC Time

Symptom

During file backup, the time on the backup client was inconsistent with the UTC time, resulting in file backup failure.

Possible Cause

The inconsistent time causes the calibration failure and then file backup failure. The client's NTP information need to be modified.

Solution

Configure the client's NTP information by referring to How Can I Configure the NTP and DNS Servers for an ECS?