Why Is No Production Site Server Displayed When I Create Protected Instances?

After the proxy client is installed, corresponding production site servers are not displayed on the page for creating protected instances.

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Possible causes are as follows:

Cause 1: The proxy client installation fails. Check whether the OSs of the production site servers are included in Supported OSs.
Solution: Reinstall the proxy client on servers running the supported OSs.
Cause 2: The proxy client and disaster recovery gateway are deployed on the same server.
Solution: Deploy the disaster recovery gateway on an independent server and reinstall the proxy client.

Parent topic: Asynchronous Replication

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