KooMessage Billing Overview

This section describes KooMessage billing items, billing modes, renewals, and arrears policies.

• Billing Item

  KooMessage billing items include email messages. For details about the billing mode and product pricing, see Billing Item.

• Billing Mode

  KooMessage is available prepaid or postpaid. Prepaid options are either subscriptions (yearly/monthly) or packages (pay-per-use or stop-before-excess), while postpaid is pay-per-use. For details, see KooMessage Billing Mode Overview.

• Changing the Billing Mode

  For details, see Changing the Billing Mode.

• Renewals

  If a resource package expires, KooMessage may be affected. To continue using the functions, renew your subscription in a timely manner, or you may lose data. You can select either manual or auto renewal. For details, see Renewals.

• Bills

  You can view KooMessage transactions and details on the Bills & Costs > Bills page. For details, see Bills.

• Arrears

  When you use KooMessage, if you have a past due balance on your account, your account will fall into arrears. Services may not run correctly, so make sure to bring your account current in a timely manner. For details, see Arrears.

• Stopping Billing

  When KooMessage is billed on a pay-per-use basis, if you do not use it, no expenditures will be generated. For details, see Stopping Billing.