Help Center/ Edge Security/ Billing/ Renewing Your Subscription/ Overview
Updated on 2024-05-27 GMT+08:00
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Overview

When to Renew Subscriptions

Once your yearly/monthly EdgeSec expires, it stops protecting your services. If you want to continue using it, you need to renew it within a specified period.

If you renew EdgeSec before it expires, resources will be retained and you can continue using EdgeSec. For details about EdgeSec impact after it expires, see Impacts of Expiration.

How to Renew Subscriptions

You can renew yearly/monthly EdgeSec subscriptions manually or automatically.

Table 1 Renewal methods

Method

Description

Manually Renewing EdgeSec

You can renew your yearly/monthly EdgeSec on the EdgeSec console anytime as long as it is not deleted automatically.

Auto-renewing EdgeSec

After auto-renewal is enabled, EdgeSec automatically renews your subscription before the subscription expires. This prevents resources from being automatically deleted if you forget to manually renew the subscription.

You can select a method to renew a yearly/monthly EdgeSec based on the phase the instance is currently in. For details, see EdgeSec lifecycle.

Figure 1 EdgeSec lifecycle
  • EdgeSec works properly and its functions are available from the time it is purchased to the time it expires.
  • If the EdgeSec is not renewed upon expiration, it enters the grace period. If it is not renewed after the grace period ends, the status changes to Frozen.
  • If you do not renew the subscription within the retention period, your resources will be automatically deleted.

You can enable auto-renewal anytime before EdgeSec expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired. You can change the auto-payment date for renewal as required.