Help Center/ Distributed Database Middleware/ Billing/ Renewing Subscriptions/ Auto-renewing a DDM Instance
Updated on 2024-05-16 GMT+08:00
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Auto-renewing a DDM Instance

Auto-renewal can prevent DDM instances from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The first auto-renewal date is based on when a DDM instance expires and the billing cycle.
  • The auto-renewal period of a DDM instance depends on the subscription term.
    • Monthly subscriptions renew each month.
    • Yearly subscriptions renew each year.
  • You can enable auto-renewal any time before a DDM instance expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00 seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expired.
  • After auto-renewal is enabled, you can still renew the DDM instance manually if you want to. After a manual renewal is complete, auto-renewal is still valid, and fees start to be deducted seven days before the new subscription expires.
  • By default, the renewal fee is deducted from your account seven days before the new expiry date. You can change this auto-renewal payment date as required.

For more information about auto-renewal rules, see Auto-Renewal Rules.

Prerequisites

The yearly/monthly DDM instance is not expired.

Enabling Auto-Renewal During Purchase

You can enable auto-renewal on the Buy DDM Instance page, as shown in Figure 1. For details, see Buying a DDM Instance.

Figure 1 Enabling auto-renewal

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the management console.
  2. Hover over Billing & Costs in the upper part of the console and choose Renewal from the drop-down list.

    The Renewals page is displayed.

  3. Select the search criteria.

    • On the Auto Renewals page, you can view the instances that auto-renewal has been enabled for.
    • You can enable auto-renewal for DDM instances on the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages.

  4. Enable auto-renewal for yearly/monthly DDM instances.

    • Enabling auto-renewal for a single DDM instance: Select the instance for which you want to enable auto-renewal and click Enable Auto-Renew in the Operation column.
    • Enabling auto-renewal for multiple DDM instances at a time: Select the instances for which you want to enable auto-renewal and click Enable Auto-Renew above the list.

  5. Select a renewal period, specify the auto-renewal times, and click Pay.
Parent topic: Renewing Subscriptions