Help Center/ ModelArts/ FAQs/ Notebook (New Version)/ Failures to Access the Development Environment Through VS Code/ What Can I Do If a Notebook Instance Is Frequently Disconnected or Stuck After I Use MobaXterm to Connect to the Notebook Instance in SSH Mode?
Updated on 2024-06-15 GMT+08:00

What Can I Do If a Notebook Instance Is Frequently Disconnected or Stuck After I Use MobaXterm to Connect to the Notebook Instance in SSH Mode?

Symptom

After MobaXterm is connected to a development environment, it is disconnected after a period of time.

Possible Cause

When MobaXterm is configured, SSH keepalive is not selected or Stop server after of MobaXterm Professional is set to a value that is too small.

Solution

  1. Open MobaXterm and click Settings on the menu bar.

    Figure 1 Settings

  2. On the MobaXterm configuration page, click the SSH tab and select SSH keepalive.

    Figure 2 Selecting SSH keepalive

    If MobaXterm Professional is used, go to step 3.

  3. Change the default value 360 seconds to 3600 seconds or a larger value for Stop server after.

    Figure 3 Setting Stop server after