Why the Workflow Status Is Always "Running"?

In a migration workflow, the StartMigration and StartSynchronization steps take a long time, but other steps usually take less than 3 minutes. If your workflow has stalled for a long time, one possible cause is that the step execution results reported by Edge to MgC were lost.

Solutions

• Solution 1: Click the workflow name. On the Servers tab page of the workflow details page, you can view the status of the workflow on each source server.
• Solution 2: Contact technical support to check whether the tasks have been properly submitted and received.