Help Center/ Meeting/ FAQs/ Audio and Video Device Faults/ What Can I Do If the Huawei Cloud Meeting PC Client Cannot Receive Audio of Other Participants After I Join a Meeting?
Updated on 2022-11-28 GMT+08:00
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What Can I Do If the Huawei Cloud Meeting PC Client Cannot Receive Audio of Other Participants After I Join a Meeting?

  • If other participants cannot hear you but can hear each other:

    Possible causes and solutions:

    • Your computer is muted. Increase the sound volume on your computer.
    • Your speaker or receiver is muted. Unmute the speaker or receiver in Volume Mixer.
  • If other participants can hear you:

    Possible cause and solution: The Huawei Cloud Meeting client is muted in Volume Mixer. Unmute the client.