How Do I Troubleshoot an LLL Playback Failure?

You can locate the cause by referring to Table 1. If the fault persists, submit a service ticket for technical support.

**Table 1** Troubleshooting an LLL playback failure
No.	Solution	Description
1	Check whether the stream push is normal.	You can map the WebRTC address to a common playback address. If the playback is normal, the stream push is normal. You can also submit a service ticket to contact technical support for confirmation.
2	Check whether the domain name configurations are correct.	You can check the domain name configurations on the Live console. For details, see Domain Name Management.
3	Verify that the APIs can be properly called.	You can review the LLL SDK code example to check whether the web SDK functions properly. For details, see SDK Usage.
4	Check the player in use.	Check whether the Huawei LLL player is used. Currently, non-Huawei LLL players are not supported.

Parent topic: Livestreaming

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