Help Center/ Live/ FAQs/ Recording/ Why Are There Two Recording Files Generated Even If the Livestream Is Not Interrupted?
Updated on 2025-10-11 GMT+08:00
Why Are There Two Recording Files Generated Even If the Livestream Is Not Interrupted?
It is possible that network jitter during recording causes the reconnection between CDN and Live's origin server. As a result, a new recording file is created.
Parent topic: Recording
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