Help Center/ Simple Message Notification/ User Guide (Paris Region)/ FAQs/ What Can I Do When Pictures in an Email Message Cannot Be Displayed?
Updated on 2024-03-08 GMT+08:00
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What Can I Do When Pictures in an Email Message Cannot Be Displayed?

To protect your privacy, some mailboxes do not automatically download pictures from the Internet by default. If pictures in an email cannot be displayed, you need to enable automatic picture download.

The following uses Outlook 2019 as an example to describe how to enable automatic picture download. Procedures are as follows:

  1. Open Outlook and click File in the upper left corner.
  2. Click Options.

    The Options page is displayed.

  3. Click Trust Center and Settings.

    The Trust Center page is displayed.

  1. On the Automatic Download tab, deselect Don't download pictures automatically in standard HTML email messages or RSS items, and click OK.

For other types of mailboxes, search for "How Do I Enable Automatic Picture Download" through your browser.

Parent topic: FAQs