Help Center/ Cloud Container Engine/ User Guide (Paris Regions)/ Clusters/ Upgrading a Cluster/ Troubleshooting for Pre-upgrade Check Exceptions/ Node Clock Synchronization Server
Updated on 2024-01-26 GMT+08:00
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Node Clock Synchronization Server

Check Item

Check whether the clock synchronization server ntpd or chronyd of the node is running properly.

Solution

  • Scenario 1: ntpd is running abnormally.

    Log in to the node and run the systemctl status ntpd command to obtain the running status of ntpd. If the command output is abnormal, run the systemctl restart ntpd command and obtain the status again.

    The normal command output is as follows:

    Figure 1 Running status of ntpd

    If the problem persists after ntpd is restarted, contact technical support.

  • Scenario 2: chronyd is running abnormally.

    Log in to the node and run the systemctl status chronyd command to obtain the running status of chronyd. If the command output is abnormal, run the systemctl restart chronyd command and obtain the status again.

    The normal command output is as follows:

    Figure 2 Running status of chronyd

    If the problem persists after chronyd is restarted, contact technical support.