Help Center/ Cognitive Engagement Center/ User Access--Web Client Access (RESTful)/ Submit Customer Satisfaction Evaluation Results/ POST /ccmessaging/saveSatisfaction
Updated on 2024-03-05 GMT+08:00
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POST /ccmessaging/saveSatisfaction

Description

Saves the satisfaction evaluation submitted by users

Method

POST

URI

https://Domain Name/apiaccess/ccmessaging/saveSatisfaction.For example,the domain name is service.besclouds.com.

Request

Table 1 Header Parameters

Seq.

Name

Type

Mandatory

Description

1

ccmessaging-token

string

True

ccmessagign-token generated by the applyToken interface

2

x-app-key

string

True

The same as app_key, which uniquely identifies a user, Configuring the ApiFabric Tool

3

Authorization

string

True

Authentication field. The value format is as follows: Bearer +AccessToken in the return values of the tokenByAKSK interface (there is a space after Bearer)
Table 2 Body Parameters

Seq.

Name

Type

Mandatory

Description

1

satisfication

4.1.2

True

Satisfaction evaluation information

Response

  • Status code: 200

    4.1.1

  • Status code: 400

    Incorrect request:Check the request path and parameters.

  • Status code: 401

    Unauthorized:1.Check whether you have purchased related services.2.Contact the customer service personnel to check the current status of your account.

  • Status code: 404

    Request not found: Check the request path.

  • Status code: 500

    Service failure:Check the values of the parameters in the request.

Error Code

None.

Message Example

  • Scene description:

    URL:

    Request Parameter:

    { "channel": "WEB", "userId": "XXXXXXXX", "evaluation": "5", "comment": "Satisfied", "channelConfigId": "XXXXXXXXX" }

    Response Parameter:

    { "returnCode": "0" }

  • Scene description:demo

    URL:

    Request Parameter:

    { "channel": "WEB", "userId": "XXXXXXXX", "evaluation": "5", "comment": "Satisfied", "channelConfigId": "XXXXXXXXX" }

    Response Parameter:

    { "returnCode": "0" }