Help Center/ CodeArts Check/ FAQs/ General Issues/ Why Am I Seeing Error CC.00040010.400?/ Start the Sonarqube Service Failed
Updated on 2026-08-10 GMT+08:00
Start the Sonarqube Service Failed
Symptom
A task checked by the sonarqube engine fails. The log contains "failed to check alive interface, SonarQube service not alive".

Cause Analysis
The cluster node may be suspended during elasticSearch initialization.
Solution
- Log in to the executor where the check task is executed as the root user.
- Run the cd command to access the actual tool directory.
- Delete the sonarData, sonarLogs, and sonarTemp folders from the secsolar/tools/sonarqube_webservice897/ directory in the tool directory.
Parent topic: Why Am I Seeing Error CC.00040010.400?
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
The system is busy. Please try again later.
For any further questions, feel free to contact us through the chatbot.
Chatbot