How Do I Fix the Exception Reported When Typing Non-English Characters in the Chat Box?

Symptom

For example, when using IntelliJ IDEA, you may find that:

Typing non-English characters in the chat box might cause these issues:

• The Chinese input method fails to work and does not move with the cursor.

  For example, the text may not appear as expected if you type Chinese characters followed by punctuation in the chat box.

• The numeric keypad input produces incorrect sequences. For example, entering 1234567 results in the display of 1236547.

Cause Analysis

IntelliJ IDEA versions 2023.2.* to 2023.3.* enable off-screen rendering by default.

Follow these steps to check the version number:

1. In IntelliJ IDEA, click in the upper left corner, and choose Help > About.
2. Confirm that the current IDE version is 2023.2.4 (used as an example).

   You may select either solution 1 or solution 2 to fix your issue.

Solution 1

To temporarily fix this issue, click outside the chat box and then return to it. This will allow you to type non-English characters again.

If the issue persists, submit a service ticket to get help from Huawei Cloud customer service.

Solution 2

1. Start IntelliJ IDEA, click in the upper left corner, and choose File > Settings. The IDE settings page is displayed.
2. Choose CodeArts Agent > General Settings, deselect ide.browser.jcef.codearts.osr.enabled, and click OK.
3. Save the settings, click in the upper left corner, choose File > Invalidate Caches, and click Just restart.
4. After restarting the IDE, verify if you can type non-English characters in the chat panel.
5. If the issue persists, submit a service ticket to get help from Huawei Cloud customer service.