Help Center/ Intelligent EdgeFabric/ Edgectl User Guide/ Error Codes/ OS Errors/ ERROR3501 Failed to check the network
Updated on 2024-09-05 GMT+08:00
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ERROR3501 Failed to check the network

Description

edgectl cannot obtain responses from IEF.

Possible Causes

The node cannot connect to IEF.

Solution

Check whether the node can resolve the IEF domain name.

  • If the domain name cannot be resolved to an IP address, check whether the domain name resolution service is normal by referring to ERROR3401 Failed to resolve the domain name.
  • If the domain name can be resolved to an IP address, check the network connection and check whether the IEF domain name and port are blocked (for example, by the security group rule set for the VM).
Parent topic: OS Errors