Help Center/ Cloud Container Engine/ FAQs/ Networking/ Network Exception Troubleshooting/ What Should I Do If a Node Fails to Access the Internet?
Updated on 2025-07-17 GMT+08:00

What Should I Do If a Node Fails to Access the Internet?

If a node cannot access the Internet, you can check the items described in this section and resolve the issue.

Check Item 1: Whether an EIP Has Been Bound to the Node

Log in to the ECS console and check whether an EIP has been bound to the ECS corresponding to the node.

If there is an IP address in the EIP column, an EIP has been bound. If there is no IP address in that column, bind one.

Figure 1 Node with an EIP bound

Check Item 2: Whether a Network ACL Has Been Configured for the Node

Log in to the VPC console. In the navigation pane, choose Access Control > Network ACLs. Check whether a network ACL has been configured for the subnet where the node is located and whether external access is restricted.